#### Real-time channel disconnection/online terminal connection failure  
+ If you are using a CDN, please make sure that the CDN provider provides WebSocket service and that WebSocket is enabled  
+ Confirm that you are using a reverse proxy requires special configuration of the WebSocket for the `/ws` and `/terminal` paths, you can [click here](/en_US/guide/dashboard.html#configure-reverse-proxy) to see the reverse proxy configuration